09 Sep 2010 
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The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

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 What is my username and password?
 Your username is the full email address that you are trying to check such as sales@example.com or mike@secondexample.co.uk If you have lost or forgotten your password please contact our support team.
 I want to display photographs on my website
 You may use any method you like to do this, however please be aware that we are one of the few preferred UK hosting partners for the Extensis range of image cataloging products which may be of interest for you. These packages give you and your clients ins
 I need more disk space
 If you find that you are approaching the disk space limits of the hosting plan you are welcome to either upgrade your hosting plan to one with a larger file store or buy additional disk space from us at the rate of £10+VAT per month per 25MB of disk spac
 The email accounts admin control panel for Windows Hosting
 The email accounts admin control panel (to created/modify/delete email accounts) is usually accessed via: http://mail.yourdomainname.com/admin login with the email administrator account (if you don't know what your email admin account is, please con
 How can I upload my site?
 You may upload your site to the webspace we have provided for you via any FTP software you choose to use. The server details you will need are within the original site setup email that you were sent. We do not provide support for individual FTP pa
 I want to send SMS messages from my site
 This is perfectly possible, our prices start from 3p per text. Please refer to our website for full details and prices.
 Using Server Rules - Windows Hosting
 You can use server Rules to e.g. white list genuine emails that are misidentified as spam, and blacklist spam that is not correctly detected. These are again accessed via the email admin control panel: http://mail.rapidhost.co.uk/admin You will need
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